Following yesterday’s post I’ve tried to structure some elements for an overview of the relationships between Open Badges and quality. This is just a rough draft, an ice breaker to open a conversation.
How do Open Badges and Quality Relate?
Open Badges and Quality can be related as in:
- Open Badges for Quality, as a means to achieve quality, e.g. using Open Badges as a vehicle for issuing quality marks or as a source of data for quality management
- Quality for Open Badges, as a means to achieve quality, e.g. design Quality badges
“There being no recognition that each individual constitutes his own class, there could be no recognition of the infinite diversity of active tendencies and combinations of tendencies of which an individual is capable. There were only three types of faculties or powers in the individual’s constitution [reason, passion and appetite]. Hence education would soon reach a static limit in each class, for only diversity makes change and progress.”
John Dewey, Democracy and Education
After a quick pause with authentic friends of Open Recognition, we are now back on the tracks of its enemies—we will come back to more friends in the conclusion of this series of posts. This time we will focus on quality, or more precisely, how certain views on quality and Open Badges might have a damaging impact on the idea of Open Recognition.
This post will refer to the following definitions:
- Quality: “degree to which a set of inherent characteristics fulfils requirement.” (source ISO 9000)
- Quality assurance (QA) “part of quality management focused on providing confidence that quality requirements will be fulfilled.” (source ISO 9000)
- Quality management (QM) includes all the activities related to quality planning, quality control, quality assurance and quality improvement.
In search of Quality
Quality is a subject of reflection, when not of concern, in the Open Badge community. A search on Google returns the following results: ”open badges” “Quality assurance” 17,500 entries, “open badges” “Quality” 630,000.
The first item returned by the query is a 2016 paper: Quality considerations in Open Badge initiatives, an introduction to a discussion paper “present[ing] data gathered from a “Quality Survey” and provid[ing] recommendations for quality assurance of Open Badge initiatives.” Although the low number of respondents (39 with 25 complete responses, mainly from the formal education sector) would not be sufficient to generate any significant statistical data or meaningful conclusions, the format and content of the survey, the responses collected and their analysis provide a useful insight on how the relationship between quality and Open Badges is perceived by segments of the Open Badge community and analyse the consequences of those views on the possibility to make Open Recognition a reality.
In my previous post I tried to find resources on how recognition works within the field of informal learning. Unfortunately I felt as though I was swimming against a strong current that kept me away from the shore. The ideas of recognition, validation, standards and accreditation of informal learning, not to mention quality assurance, are so entangled that we tend to forget that recognition has a life of its own and that validation and accreditation are only means at the service of one specific form of recognition: formal recognition.
Recognition is a social process and we need to understand whether Open Badges are as effective at supporting formal and informal recognition. And if not, what would be needed to support both forms of recognition as effectively?
Informal recognition in the Walhalla of Badges
To move my quest forward, I then went for a new search: “informal recognition” (with the quotes) that led this time to 66,400 results. Looking at the books tab, at the top of the list I could read: Giving and Receiving Performance Feedback, 2016 Federal Benefits Handbook [?!?!?!] and 99 Ways to Keep Employees Happy, Satisfied, Motivated and Productive…